Airtel — incorrect bill falsely charged to me

Address:

Mumbai City, Maharashtra, 400701

I have been an airtel user for 9 years and yet the company disregarding this fact filed an incorrect outstanding bill of rs. 60, 000 claiming it to be international roaming charge. This is highly unacceptable to charge a sum so huge to customers who haven't even used the network during that time frame. I was in a wi-fi zone, there is no chance o[censored]sing airtel 3g even for a min.

I have spoken to the customer care multiple times and the only explanation they have been able to provide is that the charges are valid, without any justification.

I am not willing to pay my outstanding until the bills are revised. Also, i need a representative to visit and explain how they have been able to falsely generate a bill amount so huge. This is a harassment to customers who stay loyal to a network.