Airtel — inferior quality of services from bharti airtel | |||||
Dear sir, This is in sequence to my complaints about poor quality of services in my locality, around Noida-201304 Every time I make a complaint the so called technical specialist trained only to use Ookla Speed Test measures multiple times and somehow manages to show me 35 to 39 mbps and thats it. But, the problem is when you cannot even open google home page, or updating airtel app on mobile for 16mb takes more than 5 minutes. Please think about customer who is paying to you not Ookla. Request you to help solve the problem or stop selling false and degraded services to your customers. Seems like Airtel is powered and driven by ookla speed test. Attached screen shot from your favorite authentic ookla speed test. Was this information helpful? | |||||
Airtel customer support has been notified about the posted complaint. | |||||
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