Airtel — international roaming for canada not working

Hi,

I have paid inr 448 for 82 days and added additional inr 800 to activate international roaming for canada on my mobile number - +91-[protected] but both my offline calls and data aren't working. I am not receiving incoming calls. 121 doesn't work and i don't find any other way to reach out to the airtel team to resolve my issue. When traveling abroad, it is lot more important to stay connected to handle regular tasks. Visited rogers office in ottawa, your partner in canada to resolve it but they cannot help from their end. Extremely dissatisfied when trying to connect to your customer service. No connect.