[Resolved]  Airtel — international roaming issues

Address:Hyderabad, Andhra Pradesh, 500072

Hi Team,

My name is sharan holding airtel prepaid no [protected].
I am currently in mexico for the next 30days so i recharged with 3998 pack but im unable to make any calls because my out going call barring is activated. I m not sure how it got activated. Im unable to deactivate it as it is asking for 4 digit password. I tried with 1234, 0000, my last 4 digit phone no. None has worked.

I even talked to customer care executive twice, they said everything is fine on your phone and we would not give you passcode and i even contacted samsung operator(Im using S7 edge) they said your service provider will give you the passcode.

My current network is TELCEL provided by Airtel

Request your help in getting passcode to deactivate call barring.

Regards,
Sharan
Email: [protected]@gmail.com
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Jan 12, 2018
Complaint marked as Resolved 
Not sure really what was done to resolve the issue.
Airtel customer support has been notified about the posted complaint.
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