Airtel — international roaming not working on my prepaid connection inspite of the recharge

Website:

www.airtel.in

Hi,

I have paid inr 3998.00 to activate international roaming on my mobile number - +91-[protected] but both my offline calls n data aren't working. I am only receiving incoming calls. 121 doesn't work and i don't find any other way to reach out to the airtel team to resolve my issue. When traveling abroad, it is lot more important to stay connected to handle regular tasks. Extremely dissatisfied at your service.