[Resolved]  Airtel — International roaming not active

Address:

Darjeeling, West Bengal, 734004

Hi there,

This is in regards to ur pathetic customer service nuns that too after so much of follow up!!!

M nd my husband bth hs taken airtel this year no are as follows - [protected] nd [protected] respectively.

W changed from pre paid to post paid this march end once w gt a confirmation from ur customer care executive miss anika from siliguri west bengal. She confirmed us stating that bth the no will b working in south africa once changed to post paid nd ir needs to be activated!!!

She told this this is a. 4g sim bt from the time w gv shifted from paid to post paid neither mine nore my husband 4g /3g working!!!

W called her on 4 th april as we we're traveling on 5 th april to sato get the ir activated, bt in vain none of our no are working nd w bth are unable to do any transactions as w gv given this no in all of our banks!

Can someone act on this nd revert us back. My south africa no is - +[protected]