[Resolved] Airtel — Internet connection not available to my phone no | |||||
My post paid cell No [protected]. I am your customer since 2012. Recently I transferred from Hyderabad to Chennai in the month of July 2016. With great difficult after one month of my trials, I could change my portability to your Chennai office. First 15 days net connection was OK . But for the past one month i.e. since Nov 5th net connection was not continuous. And now net connection to cell is completely drained and not available but bill had come as Rs 779/-. Keeping your earlier services, I have opted to continue with same portability. When I contacted service center at Villivakkam, I was not properly guided and informed that the net will be alright after 3rd January. To my surprise even now the same situation continuous. I thought of change my portability to another service provider. But I want to have clarification regarding the non availability of Net Connection to my cell No. Was this information helpful? | |||||
Mar 22, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 5 January 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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