Airtel — Internet disconnecting frequently and non attaining of grievance

Sir,
This is brought to your notice that the internet at 0172, 4118600 has been getting disconnected frequently since the time we got the connection. On registering the complain on the airtel app, it has been showing 48 hrs status since five days. Even after registering our complain on nearby airtel store at sector 27, chandigarh, no technician has contacted as so far and no one is even picking our call. It is very unfortunate to see that such a company of high reputation and height has the worst internet infrastructure and probably the worst grievance handling mechanism in the country. It is now understood that why jio has such a large customer base in its internet services. We have made a mistake by signing in for airtel for their fiber connection.kindly look into the matter at the earliest