[Resolved] Airtel — internet not working from last 3 to 4 days

[Resolved] Airtel — internet not working from last 3 to 4 days

J JigarThakker from Mumbai, Maharashtra

Hi team, I have recharged on my mother's mobile for rs. 179/- on 21st march'18.in which unlimited calls and 1 gb 4g data was offered per day for 28 days. There after from last 3 to 4 days internet stops working. For that i crossed check in airtel gallery as well and they confirmed to logged a complaint with airtel customer care but there phone always comes busy as usual. So i have sent a mail to them on "[protected]@in. Airtel.com" but no replay. Request you to intervene here and get this resolved and let them compensate me for 4 days loss in internet. Cheers, Jigar thakker Was this information helpful? No (0) Yes (0)
Apr 20, 2019 Complaint marked as Resolved Now able to access the internet. Thanks for your support. Airtel customer support has been notified about the posted complaint. Mar 28, 2018 Updated by JigarThakker Dear Team, Thanks for getting this forwarded. Airtel mobile no. [protected] on which recharge was done. Cheers, Jigar Thakker Mar 30, 2018 Updated by JigarThakker Hi Team, As per the below attached sms, you will also understand that I should get 1 gb data for 28 days but airtel executives are not that much qualified to understand the message or not able to accept their mistake. Don't understand that. Benefit: Unlimited Local+STD calls + 1 GB data with roaming Outgoing free + 100 SMS/day Validity: 28 days. Also every time their executives calls me and ask to transfer Rs. 100/- in my account balance and let this complaint to be closed. Don't understand when they are right then why they are asking for such bad statements. I don't want any extra money or bribe from them I just want my benefits to be reactivated again and my 5-6 days which has been lost has to be credited in my account.
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