[Resolved]  Airtel — Internet service failure

Address:152002

Dear sir/madame,

I have ported my mobile no [protected] from idea to airtel, because of problem in internet services. I regretfully like to inform that they are charging me for the 4g data, but they are providing me simple internet speed since the date of portability 22nd june 2017. Today they have stopped the service and i am unable to use internet on my phone. After so many requests they are not taking it seriously. Please understand my problem and take a serious notice

Thanks and regards
Brijesh verma
[protected]
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Aug 3, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 26 June 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 03, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 26 June 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

I S Usha Devi using airtel sim ([protected]) since many years. I was asked to attach Aadhar to this mobile Number. After trying several times at your airtel counters on 17th June 2017 my sim card is not working. Pls. let me know the status.

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