Airtel — interruption to my calls

Address:

Hyderabad, Andhra Pradesh, 500045

Team, without my interference my airtel connection seems disconnected and getting "no service" and when i called customer care they asked me to replace sim saying it could have been damaged. So i visited airtel office located in sr nagar on[protected], but they said server was down unable to replace my sim. I left home with no service being provided. Next day on[protected], again i visited airtel office still they are saying some problem with server they can't replace my sim, its been 24hours without having mobile connectivity, who can assist me and compensate for my loss,