[Resolved] Airtel — Issue with speed and frequent disconnections | |||||
My landline number is [protected]. For the past few months I have raised nearly 30-50 tickets regarding speed and frequent disconnections but there is no response from Airtel and saying the issue got resolved and closing the tickets without user confirmation. For the past 3 days internet is not at all Woking and I raised 3 tickets. Today I called Airtel and they kept my number in DND and there after that I unable to contact the customer support. This is the bloody game play by Airtel for the valued customers. They have given some bull [censored] WiFi routers which are not working and frequently disconnecting. After requesting for 8 months they changed the router which is at the worst when compared to the old once. Service executives will come and go that's it they don't take the responsibility and Airtel doesn't even bothering while this customer is making these many calls and how important the connection is. I sent an email to [protected]@airtel.com staying that if issue not get resolve with in tomorrow I am officially giving acceptance for disconnection. Was this information helpful? | |||||
May 24, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 23, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 19 April 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
Add a Comment | |||||
42%
Complaints
54492
Pending
0
Resolved
21957
View all 54492 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment