[Resolved]  Airtel — Issue with speed and frequent disconnections

Address:Hyderabad, Andhra Pradesh, 500072
Website:Www.airtel.in

My landline number is [protected]. For the past few months I have raised nearly 30-50 tickets regarding speed and frequent disconnections but there is no response from Airtel and saying the issue got resolved and closing the tickets without user confirmation.

For the past 3 days internet is not at all Woking and I raised 3 tickets. Today I called Airtel and they kept my number in DND and there after that I unable to contact the customer support. This is the bloody game play by Airtel for the valued customers.

They have given some bull [censored] WiFi routers which are not working and frequently disconnecting. After requesting for 8 months they changed the router which is at the worst when compared to the old once.

Service executives will come and go that's it they don't take the responsibility and Airtel doesn't even bothering while this customer is making these many calls and how important the connection is.

I sent an email to [protected]@airtel.com staying that if issue not get resolve with in tomorrow I am officially giving acceptance for disconnection.
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May 24, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 19 April 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

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