[Resolved] Airtel — Landline dead, still not taking any response | |||
The complain is from garha, jabalpur (Madhya pradesh). On 13th feb my landline was dead on complaining that day the customer care told me that your services will be resume by 19th feb as we are facing major fault which is affecting 200 km of your area. They don't even submit a complaint. On investigating i found that my neighbour has a live connection. My services were still not resume on 19th feb so i again make a call to customer care on 29th feb they again gave me a date that on 22 nd feb your connection will again get resume. But when i told them that my neighbour has a live connection the customer care told me ki "sir aisa ho hi ni sakta. Your had made you fool". And still the landline connection were not resume. Even they are saying your are free to change the connection and we don't care. Bad experience and worst customer care and services ever faced. Was this information helpful? | |||
Mar 28, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 22, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 21 February 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Feb 22, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 21 February 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
Add a Comment | |||
42%
Complaints
54496
Pending
0
Resolved
21957
View all 54496 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment