[Resolved]  Airtel — long delay in activation of sms services

Address:	New Delhi, Delhi, 122001
Website:	www.airtel.com

I lost my phone (My no is [protected]) on 20th sep.2017 and took new sim (Old sim blocked) and recieved a email from airtel at 11.00 am on 21st sept ([protected]@in. Airtel.com) that sim would be activated by 03.00pm and sms services would be activated after 24 hrs i. E 11.00 am on 22nd sept. Nothing happened 22nd went, 23rd went and now on 24th sept also the sms services are not activated. This is creating a huge problem as all my bank accounts are linked with this mobile no and iam not able to do any transactions due to sms (Otp). I wrote 04 emails to airtel but no reply from there side and called 121 3-4 times but in vain., iam surprised by the service level of airtel which i thought was good. Really poor service and pathetic response, god save people from such service.