Airtel — lost my old sim,buy a new sim but till now not active

Address:

605107

Dear Sir,
Kindly to be informed, My name Mr.Rajkumar my mobile number is [protected].I lost my sim on 1st June 2019 at Perukalathur, then I call customers centre block my sim & I miss my all Original ID & Address proof eg: Aadhar, Driving license lose. Again I buy new sim at same number right now not active, So many time I call showroom Pondicherry speak with Mr.Shankar-mobile number ([protected]) they not give proper answers .Kindly rectified this problem at earliest.