[Resolved] Airtel — Misbehave of engineer and service request not attended since last two day

ansar55

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110017
Website:	airtel.in

My customer id is [protected], i have signal issue with my DTH connection. I have registered a complaint two days ago. Got a call from service engineer, and he misbehaved and refuses to visit. I continuously calling to call center they are promising that issue will get resolve in next 2-3 hours. But no action has been taken so far. If it is not resolved by tomorrow evening am going to shift the DTH service provider.

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May 4, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Mar 31, 2017

Updated by ansar55 Since last 3 days i am continuously calling to your customer care, they always promise to resolve in next two hours but action. If it is not resolved by today i will shift to other service provider.

Verified Support

Apr 03, 2017

Airtel Customer Care's response Dear Ansar55,

This is with reference to your post dated 31 March 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

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