Airtel — misbehaviour by desk staff yogesh in allahabad civil lines, store

Address:

Allahabad, Uttar Pradesh

I am post paid customer with connection number [protected] for last several years. Ihad switched to prepaid plan and again to post paid plan since november, 2017.
Contacted yogesh to switchover to pre paid plan again and submitted duly filed and complete form with aadhar id copy. He mentioned document not clear. How airtel has changed plan in the past based on same document. Behaviour of the staff at allahabad store was not proper rather rubbish which has hurted me grossly.

Despite such long association i am switching to some other company like vodaphone or idea etc.

This complaint to take necessary action against erring staff and officials to improve the service and behavior and image of the company