[Resolved]  Airtel — Misuse of credit card for payment of mobile bill

Address:110070

My card no [protected] has been misused by somebody for rs.9825, at airtel bill desk vide transaction no[protected] on 17.03.2017.. As the card have been used in airtel bill payment desk, it will be easy to identify the user. I would like to request you to make the payment void and to take legal action against the person misused my card. And not to claim the amount from the bank i have already sent a mail in this regard to airtel bill payment desk as well as to the bank. Kindly provide me the airtel number and the name of the person to take legal action against him.

Regards
G. S. Mohapatra
Mob-[protected]
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May 24, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2017
Airtel Customer Care's response
Dear Mr. Mohapatra,

This is with reference to your post, dated 21 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 23, 2017
Airtel Customer Care's response
Dear Mr. Mohapatra,

This is with reference to your post dated 21 April 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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