[Resolved] Airtel — mnp process going on for more than 2 weeks | |||
I was airtel postpaid customer and want to convert my mobile number to prepaid. Visited my nearest customer service center in hosur, tamilnadu on this. Was asked to come next day for a week saying they do not have stock of sim cards (But could see they had sim for new customers). After a week when i started arguing, they came up with the single backup sim story and took my signature and details. Paid rs 50 for new sim. My postpaid connection disconnected on 4th day of receiving prepaid sim. It's been 5 days now with out my prepaid sim getting activated. On calling activation department customer care, they are yet receive my details. This has caused lot of disturbance and pain. Will ever my country support system will improve? I trying this forum as last option. Name: raviprakash ramamoorthy Place: hosur, tamilnadu Mobile: [protected] (Not yet active on 16 jan) Email: r. [protected]@gmail. Comf Was this information helpful? | |||
Jan 19, 2018 Complaint marked as Resolved Only way is call and shout Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Incoming calls enabled today..But not able recharge and hence not able to make calls..This is perfect ragging by operator...
Reply
Atlast recharged.. Activation department floor manager(kumar) helped in escalating things and get my number activated.
42%
Complaints
54492
Pending
0
Resolved
21957
View all 54492 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information