[Resolved]  Airtel — MNP request rejected due to stupid reasons

Mb : [protected]
I moved from Karnataka to MP and placed a porting request to BSNL.
Verification call's were made from Airtel which were responded to.

Today, I received an SMS saying that Airtel has rejected the portability request due to UPC mismatch. Seriously?

Please approve this MNP request ASAP, failure to do so will result in multiple complaints.
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Aug 19, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 26 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 04, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 26 March 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call.

Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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You have rejected the portability request for no reason and when asked a stupid response which may hold good for illiterates is being sent.

You need to tell me specifically the reason with proper proof which you will not be able to because there's no right reason.
Neither the UPC expired, nor is wrong or missing.

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