[Resolved] Airtel — Mobile network signal issue | |||||
As i'm using airtel pre-paid sim card nos. [protected], [protected], [protected], [protected], [protected], [protected], [protected] about from 10 years but from last 4 months i'm not getting the signal inside my home (Distance from katoria about 4 km) so please do clear my issue as we seven persons are using airtel in same home it as became a big issues with our business & friends, so please try resolve this issue. My address is vill - makna, p. O.+p. S.- katoria, dist.- banka (Bihar) pin 813106. Was this information helpful? | |||||
Jul 10, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. May 25, 2017 ʌɩoŋe Boy Mʌŋɭsʜ's response Hii
Verified Support May 26, 2017 Airtel Customer Care's response Dear Mr. Sinha, This is with reference to your post, dated 26 May 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd May 27, 2017 Updated by K.K. Sinha Dear Sir, Please find attached our location in Google map. Our distance from Katoria to Makna is 3.5 KM by Road. Katoria is situated betbeen Deoghar (32 KM) and Banka (32 KM). In present our phones are not working (24*7) in your network signal in the same location. We are sorry to say, If this issue will not be resolve than we will PORT from your network.   Verified Support May 29, 2017 Airtel Customer Care's response Dear Mr. Sinha, This is with reference to your post dated 25 May 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 09, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 May 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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