Airtel — mobile no.[protected] paid rs.1200/- in airtel vidyanagar, hyd. m for roaming charges - reg.

Address:	Hyderabad, Andhra Pradesh, 500 044
Website:	[email protected]

Date: thu, 2 aug 2018 18:20:47 +0530
Subject: my roaming recharge ₹1200 had been wasted because the plan has not activated

I had been your airtel customer since many years. Recently i have recharged for roaming to both china and nepal for ₹1200 (Unlimited incoming call and 250 min outgoing) in your airtel office and before recharging i have asked them twice they said that it will definitely work. After reaching to china the calls were not outgoing nor incoming. I had faced many problem since i couldn’t contact to india to my home so to inform i have reached there and ther very important calls to other people. Through other phone i have called to your airtel office who made recharge he said that if you add additional ₹500 main balance it will work again i asked them twice, they said surely it will work but the amount got deducted ₹100 for 1 min.
Now i’m in india i went to the same airtel office they are saying that they couldn’t help me. If i won’t get my ₹1200 + ₹500 back i will soon file a complaint against you people for cheating me in this way and because of no phone calls i had faced many problems there.
I request you to kindly return my money back immediately.
Phone number ([protected])
Hyderabad