Airtel — mobile operator services

I have done a recharge in airtel (Madhya pradesh) network. But, still the receive didnt get any recharge. What is this?
Do you provide services this way? Seriously!!
My transaction was successful and 169 amount had been deducted from my account. Did i make any mistake of choosing airtel over idea?
This has happened before too, that time i lost 399 rs.
I don't have tree of money, don't use others money this way.
I want either recharge done or my money back.
Its 9nov 2019, i dont know when you're gonna reply for this.
It's good to contact me through g mail id - [protected]@gmail.com
So that i could share the number also.