[Resolved]  Airtel — mobile phone repair under airtel secure

Address:

Hyderabad, Andhra Pradesh, 500081

Hi,
I had sent my motorola phone to airtel secure for repair, as my phone's speaker wasn't working properly. Before sending it to airtel, i got it checked at motorola service center and they told me the supply point for speaker has become loose. So i already knew what exactly was the problem. When asked to one assist and airtel secure people about the issue, they told me that the phone had liquid damage. And, the best part is my phone never fell in to water and no liquid ever entered it. So, i asked them to send my un-repaired phone back becaus eif they were not able to identify the problem correctly, then obviously whatever the repair they'll be doing would be useless. Now, i got my phone back today, an hour ago. But now the power and volume buttons are not working properly. When i sent the phone, it was perfectly fine except for the speaker and now it has come back with a new issue. I contacted the airtel customer care and they said they don't know what to do and there's no way to connect to airtel secure backhand team and one-assist team. Now, i'm totally clueless as to who should i complain about this.