[Resolved]  Airtel — mobile prepaid account updation

Address:Med Board Section, CHAF Brngaluru, Post- Agram, AIR FORCE CAMP MURUGESHPALAYA

On[protected], online mobile recharge had been done for mobile no. [protected], amount rs.1498/- has been debited from my account and credited to bharti airtel limited, gurgaon vide txn id:[protected]. My mobile account is showing zero balance and all the services has been stopped. I tried to contact customer care executive through 111/121 but failed, email has also been sent but all in vain. Kindly update my account immediately so that i can avail the services of communication.
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Apr 10, 2020
Complaint marked as Resolved 
Unresolved complaint.
Airtel customer support has been notified about the posted complaint.
Apr 06, 2020
Updated by JPS Mothsara
Mobile account not updated till now.
Apr 06, 2020
Updated by JPS Mothsara
Kindly do it on priority.
Apr 07, 2020
Updated by JPS Mothsara
Kindly refer airtel complaint update ID: 2608352 dated[protected]. My mobile account not updated till now and therefore I am facing great difficulty to communicate with my relatives. Again it is requested to update my account immediately.
Apr 08, 2020
Updated by JPS Mothsara
Refer airtel complaint ID: 2608352, mobile account not updated till now. Kindly update on priority.
Apr 08, 2020
Updated by JPS Mothsara
No action till now on updation of mobile account.
Apr 10, 2020
Updated by JPS Mothsara
No action till now on updation of mobile account.
Complaint comments 

Comments

Kindly refer airtel complaint update ID: 2608352 dated[protected]. Mobile account not updated till date.
no comments
JPS Mothsara's [Complaint's author] reply, Apr 8, 2020
Mobile account not updated till now.
Essential services should be provided.

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