Airtel — money deduct from my wallet

gautam mallick

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560037

I made a transaction of 650 rs on 26th nov 2018 shopping in mayntra and i make payment from airtel money wallet. Money is deduct from my wallet and order is not shiped, it says that money will refund in 5 days but it didn't refund yet in my my waller or bank.
I tried to call on 400 but there is no option to talk with the customer care. How can i get my money back?

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Airtel customer support has been notified about the posted complaint.