[Resolved] Airtel — money deducted but service not got | |
I dipankar ghosh (Airtel no. *) wanted to pay my electricity bill (Wbsedcl) through airtel wallet on 17/10/2017, tuesday. My wallet balance was 9.85. But my payment was rs.2195.44. There was initiated a money adding process of rs.2186.00 to my wallet a/c (Transaction id[protected]. Bu then i added rs. 2186.00 through my sbi debit card (Transaction no.[protected] and i got a message "airtel payments bank wallet loaded successfully. Rs.2186.00. Txn id:[protected]. Date:17/10/2017 06:19, bal:rs.2195.85." after that the airtel money wallet showed a message that the transaction failed. But surprisingly my wallet balance was then rs..041, ie. Transaction failed but money was deducted. Now, at this position what do i have to do to recover my deducted money? Please help. I have also attached all screen shots of sms related to this problem herewith. Was this information helpful? | |
Oct 18, 2017 Complaint marked as Resolved my money has been refunded . Airtel customer support has been notified about the posted complaint. | |
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Before I am using Vodafone.now I ported to Airtel using last 20 days. worst internet service provider.i recharged ₹452 plan is unlimited calls & daily 1GB 4G data for 3 months.but internet very worst 2G speed also not browsing.compare with jio 4G it's coming only 5% speed very bad service.i called customer care also but he only convince every time not resolving this issue...