Airtel — money deducted from my airtel account and not refund

Address:

Jaunpur, Uttar Pradesh, 222001

I was booking a ticket from paytm. I have only 5 rupee in paytm so i request to my airtel payment bank 483.84 rupees. But during ticket booking the sms come failed transaction... Transaction i'd is[protected] and airtel upi transaction i'd is[protected]... Paytm atonce refund rs.5 but airtel did not reverse the money... So plz refund my amount.. My airtel payment bank no.[protected]. I call airtel payment bank customer care and told him that my amount 483.84 deduct from my account... See my transasction history... There also show failed... But they talk me stupidly... My amount deduct 11:32 p. M.in 26 february... Plz cheque my transaction history and refund the balance as soon as... Because ticket not booked.