Airtel — monthly plan charge of 610 for 28 days

prabuuae

Address:	Bharthi Airtel
Website:	airtel.in

For the past 4 months i opted monthly subscription and the days were reduced between 28-29 instead month. Today i did recharge to my account [protected] for my pack that quoted rs.610 and upon paying got message with 28 days subscription instead of 31 days.
I formally registered complaint with @airtelpresence and received information call states that 3 days reduced to compensate idle maintenance charges verbally. The referred imc not reflected in their bill. I demanded invoice for deduction and representative disconnected call.
Therefore i concluded deduction is illegal and want to know the law pertaining to the idle maintenance charge which they never did it the equipments provided for. My connection.

I want the deducted money to credited into my account back. Kindly acknowledge my request

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Airtel customer support has been notified about the posted complaint.

Jul 21, 2020

Updated by prabuuae Received call from unknown mobile[protected] asking about my complaint in threatening tone and says that the issue will not resolved until i need to recharge more amount to retrieve the stolen credit days. And when unasked him to send me details and he said he will not do and whatever my challenge will never resolve