Airtel — mt pack costs rs. 250/- but they are charging 317/-

arkhan1016

from Meerut, Uttar Pradesh

Address:

147005

I selected a new pack for airtel digital tv for 250/- as per trai new scheme.
But airtel has activated (Without informing me) at least 3 extra channels (Star sports 1, star sports 2 and ten 3) costing additional charges.
Now my pack costs 316/-.
I tried to call them several times but they are not responding.
I get to know this, when i accidentally switched between channels
How many other people are they cheating?

What should i do now

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Airtel customer support has been notified about the posted complaint.