[Resolved] Airtel — My airtel app (complaint) | |||||
I recharged my phone with my airtel app. Transaction id =[protected]. After entering otp, payment confirmation page was not loading so i pressed back button. App asked me do i want to cancel the transaction and i pressed ok. So this transaction was cancelled. If i couldn't cancel the transaction why was option visible to me. 70 minutes after all this, my recharge for transaction id =[protected] was processed. By this time i already recharged my phone with paytm. I want a refund for this recharge. If there is no option to cancel the transaction, don't show that to users. Was this information helpful? | |||||
Aug 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 28, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 28 June 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 28 June 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 2 Comments | |||||
Comments
My airtel app account pay via balance are temporerily unavailable. How to make it available
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Sir,
I was downloaded my Airtel app 2months ago for my Airtel DTH recharge purpose. But beyond 4-5 days not response this app & not shown my Mob.No as well as customer ID. Hence I not able to recharge my DTH & no change any plan.
So I humble request to pl active my Airtel app as per priority basis.
Customer ID :- [protected]
Mob No :- [protected]
Thanking you.
I was downloaded my Airtel app 2months ago for my Airtel DTH recharge purpose. But beyond 4-5 days not response this app & not shown my Mob.No as well as customer ID. Hence I not able to recharge my DTH & no change any plan.
So I humble request to pl active my Airtel app as per priority basis.
Customer ID :- [protected]
Mob No :- [protected]
Thanking you.
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