[Resolved]  Airtel — My number still inactive after lots of request.

Address:New Delhi, Delhi, 110027

Airtel services inactive after mnp

Phone/mobile number: [protected]/[protected]
My friends have suggested me to move to airtel from reliance bcz of network issue. So i requested for mnp.. On 22nd june 2017, the network of old sim disconnected and i inserted new airtel sim and i did 59059. After that till now i'm not receiving any calls.. I tried calling 121 but its waste of time.. So i put online complaint on airtel website.. And i visited airtel store 5 times a day each till now. Still now no incoming calls from airtel numbers.. You may check my number: [protected]. While calling to my number it says number does not exist. And neither i'm able to make msg nor i can receive it. Here my simple question to airtel: 1) do airtel provides no incoming calls for mnp customers? 2) i'm a businessman i have to attend so many calls every day. Who will bear the loss? 3) no reply no calls for any complaints. Simply close the complaints. Do you really have any concern for customers? 4) let me suggest shall i move to old network? Really disappointed.. Number: [protected] alt num: [protected].

Dinesh singh rawat.
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Aug 8, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2017
Airtel Customer Care's response
Dear Mr. Rawat,

This is with reference to your post, dated 26 June 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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