Airtel — international roaming without prior information | |||||
I activated my international roaming for 10 days in july 2018 with a rs2999 package which i was told will end in 10 days. I paid the dues. This time in december i did not activate international roaming when i travelled on december 16, 2018, but airtel activated my roaming without informing me and has sent me a bill of over rs9000. When i informed them that this was done without my permission or without any information, i was told they cannot do anything about it and it is valid and i as the customer should have called them. I was under the impression that since they activated it from their end, they will charge me the same amount, and this is a rude shock and i am appalled at the high bill. I said that i will pay the same amount as last time but they did not agree and so i suggested that at the most i can pay 50% of the bill since i want to keep my number and continue with airtel, they are saying they will onbly deduct rs1000 as a goodwill waiver. This is too high and i would like to know how i can resolve this. Was this information helpful? | |||||
Airtel customer support has been notified about the posted complaint. | |||||
14 Comments | |||||
Comments
I have not receiving any icoming calls on my airtel number [protected].please describe my reacharge plan to continue my service.
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+[protected] Is calling me again and again and asked to pay 3000 rupees for giving me a job . They have robbed many people before too . Near old canteen, phase 7, mohali .
Within 2.30hrs whole 1.4Gb gets exhausted while I am surfing on youtube for not more than 1 hour. I better get a solution from you.
I have made payment of Rs. 580 on 20th December, 2018 to an inactive no. ([protected]) by mistake. I want refund of the same asap.
No signal in my SIM card since yesterday 9pm, suddenly it stop receiving signal.l keep on restarting my phone but it still don't have any signal.
Mobile no not registered my mobile no [protected]
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