[Resolved]  Airtel — My SIM is allocated to someone else

I have been using my mobile number [protected] for past 9 years.I recently was out of station for 4 months. when I inserted the sim it showed inactive, I came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This number is update in all my bank accounts, DEMAT, PAN detail, Aadhaar account. My privacy is at risk as all the sms (Verification code, OTP, URN) still goes to this number and I am fully prone to fraud as well because of exposed information. How irresponsibly my 7-8 years old number was allocated to some one else. After this long service I did not expect Airtel to act so irresponsible which put mt at very high risk. Kindly take this matter urgently and give me chance to re activate my number. Thanks Buvanesh
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Apr 1, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 27 February 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

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