Airtel — ncf against trai

Address:

Bangalore, Karnataka, 560067

I have called customer care multiple times, i have atleast called not less than 20 times, hardly i could talk to the airtel personnel for 4 times. All those successful connections are in vain, they never helped me with the additional ncf added to my plan and they put me on hold for 5 to 10 minutes and then disconnect the call without notice. Today i called 2 times and they disconnected my call by saying that they are checking internally and will transfer the call to their lead. It was very frustrating long waits and they disconnected the calls just like that, very pathetic service from airtel. Really a shame we are still relying on them. My call back requests hardly work, they never do a call back. I want airtel to call me and fix my issues asap