[Resolved] Airtel — need correction in refund cheque name | |||||
I got refund cheque from airtel for my broadband application, but i do not have any bank account with the name given in cheque, what will i do with that cheque? The first thing is if you initiate refund from your side for feasiblity issue you should refund the amount in the bank bank account from where you got the payment and not with cheque. If it is with cheque then at least ask customer about his bank details or name on cheque. I am just asking customer care either refund the amount in account from which you got the payment or take this cheque back and give me with the name i have bank account (I am ready to submit all the required proofs with that name) My contact number is - [protected] Was this information helpful? | |||||
Aug 27, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 22, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 21 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 27, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 21 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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