[Resolved] Airtel — Net is very slow

Manu H.M.

from Delhi, Delhi

Address:	Chikkamagaluru, Karnataka, 577101
Website:	Airtele

Hi
I am using airtel 3g internet pack (My no. Is [protected]) from one year but from 3 months net is very slow that is why i am trying to cancel it but your agent is not saporting to cancel and he is not increasing the speed also, i am paying bill every month and wasting my money.
He is talking nonsense and shouting all the time his name deepak and his no. Is [protected].
From three month i am requesting him to cancel it or increase the speed but he is not doing. Please take action immediately.
Thanks and waiting for response.

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Jul 27, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2017

Airtel Customer Care's response Dear Manu,

This is with reference to your post, dated 15 June 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Jun 26, 2017

Airtel Customer Care's response Dear Manu,

This is with reference to your post dated 15 June 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd