Airtel — network and call drop issues

Address:

Hyderabad, Andhra Pradesh, 500004

Recently my airtel sim stopped working it says no service everytime. I went to airtel store and asked them to examine the problem they made me wait for the whole hour and didn't solve the problem. So i took another sim of the same number, they said it would be activated within 24 hours. It got activated but i am unable to send or receive sms through the number, even data cannot be accessed. I tried to call customer care, the automated system didn't work properly. I can't even file a complaint regarding this issue. I live in masab tank hyderabad. Here the signal is worsssttttttttt. I have to wait for 10 minutes to receive otp sms and whoever calls me they get not reachable after 2 minutes or so i receive a message saying that i have 2 missed calls. I live in city goddamn it not even a remote area. Why the # am i paying 399 a month for? And coming to data issues even google page can't be opened here. Every time i complaint to the airtel store, they keep telling me they have network issues here. How long will these issues continue a year, two, three how many years? Its the worst network i have ever used in my life. I heard a rumour airtel is working on 5g networks. What the hell? Not even 4g is working properly they are into 5g. Wowwww. It's such a greatest regret in my life subscribing to airtel service customer care is worsstttttt. I will port my number to jio once my issue is solved.