Airtel — network connectivity and call drop.

 
1 Review
 Venkatesh Prakash on Jan 12, 2019
Dear sir / madam,

I'm venkatesh prakash, having airtel as my service provider. I'm here to complain about airtel on behalf of nearby residents also. We have very poor network connectivity henceforth we are even unable to browse and also faces severe call drops, i have complained this several times and received service request no's from airtel. Every time the requests are closed without any notice and resolution and there is no improvement for past one year with multiple number of complaints. Every time when i call will get response that "our team is working to improve the service" but nothing has been changed for past one year. We are getting wasted on the package which we adopted from airtel. So kindly intervene here and take necessary actions that airtel will improve their service since we are paying for that.

Recent reference no. For my complaint from airtel - cogcl[protected].

Thanks & regards,

Complaint Status


[Jan 12, 2019] Airtel customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    26%
    Complaints
    37739
    Pending
    4475
    Resolved
    8529
    phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    location
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    Airtel - network connectivity and call drop.