Airtel — network connectivity & poor complaint handling

Address:

Bareilly, Uttar Pradesh, 243001

Reminder...!!
I am facing network problem in my area from almost 20-22 months. Inspite of so many repeated complaints everytime i am assured that the officers are looking into the matter but everytime these assurances prove to be fake.
Last time in may i was told that there is low network in the area and the company is working on installing a tower in my area and within 120 days my problem will be resolved but today
Its almost 150 days now and my problem is still same. Infact call connectivity and internet speed has become more than worse till now.

A customer is complaining so many times but its very disappointing and disgusting that a customer is made fool by fake assurances. Being a loyal customer of airtel from more than 10 years this kind of service was not expected from airtel india. I am using 6 7 airtel connections and in all my numbers i am facing same problem.

Kindly reply clearly whether i should switch to a better network where customer is respected for loyalty or airtel india is capable enough to look into the matter..?

Kindly look into the matter seriously and on a priority basis.

Devang khandelwal

+91- [protected]