[Resolved]  Airtel — Network coverage issue and open network

Address:Ernakulam, Kerala
Website:www.airtel.in

Hello,
I raised the complaint regarding the network coverage several times but the problem is not yet solved. Every time when i make a complaint your people will inform us that the issue will be resolved in a week time or so. I am really disappointed with airtel customer care handling and i am thinking to switch to another service provider who is having a better coverage in my place. You could solve easily the issue by just installing a signal booster or a repeater in our location and this will cost only something like my 3 months mobile bill which i am paying to airtel. So this seems that airtel is not considering me as a client. The open network of airtel is really a BS and it never works from my experience, it is just used for marketing purpose and not more.

Regards

Varun k nedumpillil
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Dec 18, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 15 November 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Nov 17, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 15 November 2016

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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