[Resolved]  Airtel — network & data issues on airtel international roaming

Dear sir
I had taken rs.2999/- pack for 10days for united kingdom and landed in uk on 17th july 2017, after landing in u. K. I got only mobile network and no data then i called several times airtel customer care number and as per their guidance i tried all possible ways for data services but to no avail, unfortunately on 20th morning i am not getting any mobile network as well inspite of all efforts which is so frustrating experience & poor service with airtel, kindly sort out my problem at the earliest.
Thanking you
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Aug 31, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2017
Airtel Customer Care's response
Dear Manash,

This is with reference to your post, dated 21 July 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 25, 2017
Airtel Customer Care's response
Dear Manash,

This is with reference to your post, dated 21 July 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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