[Resolved]  Airtel — Network issue in home

Address:Hyderabad, Andhra Pradesh, 500090
Website:www.airtel.in

I have recently shifted to hyderabad and taken AIRTEL mobile network, i have a network issue in home raised complaint on this to airtel customer care but the issue is not resolved and they are telling me to wait for weeks to weeks. yesterday(on the day o[censored]gadi) i have office work i thought to work from home as my broadband is not working i thought use mobile data as the airtel people mentioned i get 4G data but in my home i never get 4G itself most of the times my mobile shows out-of-service missing some importent calls and i came to office at 12AM to work because of airtel network issue if i have the n/w properly i would have worked from home.
raised the complaint with airtel but issue is not resolved
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May 11, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2017
Airtel Customer Care's response
Dear Ravi,

This is with reference to your post, dated 30 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 08, 2017
Airtel Customer Care's response
Dear Ravi,

This is with reference to your post dated 30 March 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Aug 29, 2017
Updated by Ravi Degala
No response has been received from Airtel people and issue is not resolved for more than 4months. Called them many times and the response for call we will call back you but i never got any call from Airtel and they are saying we called but but we are not able to reach you. If i am in office i will receive all the calls but when i am in home can't receive the calls because your network issue.
Latest you guys have given 30GB data offer if i am not able to get 2G signal itself what i can do with your 30GB 4G data.
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