Airtel — network issue poor network

Address:

New Delhi, Delhi, 110063

Dear vikram,
Greetings from airtel!
This is in reference to you mail informing us about call drop issue faced on your airtel mobile numbers [protected], [protected], [protected], [protected].
As discussed on [protected], the issue regarding call drop has been addressed to the concerned team.
However, we can check that 3g/4g coverage in your area is good, therefore, you might be facing intermittent issues.
We would like to inform you that there is a 4g site under up-gradation in your area and it should be on-air very soon. This will enhance your network experience.
You may visit www.airtel.in/opennetwork to check the network performance in and around your area.
We appreciate your patience till such time.
Thanks for reaching out to us. Delighted to assist you.

Yours sincerely,
Arjun yadav

Bharti airtel ltd

— original message —
From: [protected]@gmail.com
To: nodalofficer. [protected]@in. Airtel.com
Cc: [protected]@airtel.com;[protected]@inairtel.com
Sent: 21/01/2018 01:40:26 pm
Subject: network issue poor network

Dear sir

This is regarding issue of network in our place (A-1/47a janta flats paschim vihar new delhi 110063) from last fifteen days.

I had tried to call many times your customer care number (198) they are checked issue in my area and accepted problem of poor network. Told me our technical team working for 4g network and said this issue will be resolve till 20 jan 2018 but still having problem of network.

We have four airtel number which are below :

[protected]
[protected]
[protected]
[protected]

Issue call auto drop network up and down every sec internet issue

Other vodafone number working fine

Contact [protected] vikram

Please resolve my problem asap.



*
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. The information contained in this mail is propriety and strictly confidential.
*