Airtel — network / signal issue and internet issue

Address:

Kadodara, Surat, Surat, Gujarat, 394327

I'm using airtel sim from past two years and right now i shifted to some other place but here we are facing lot of network/signal issue and internet issue.
The issue we are facing since last one year and every one needs to come out from home and search for the signal. There is no tower near that area.
In emergency we can't contact to any person easily to solve.
It's my humble request to take sever action against these issue and company as soon as possible.
The airtel company is talking about open network which is totally zero in test. There promises are not at all up to the mark..
The customers are blindly recharging costly pack, but it's of no use. They are manipulating the customer and making money without giving any service.
Please take serious action regarding this and try to solve it asap without fail.