[Resolved] Airtel — Never trust airtel billing, airtel billed me wrongly

chat2amit

from Gurgaon, Haryana

Address:	Gurgaon, Haryana, 122017
Website:	Airtel.in

Airtel takes advantage when you do not track your balance daily. It is such a pain to take connection from an in-ethical and cheat company:

I got the below msg after my recharge of 510+30 rs..In july..

Payment received rs 30 for airtel digitaltv id[protected], updated a/c balance is rs 544.68. Current monthly charges - rs 505 next recharge date is12-sep-2016. To know account details give missed call on [protected]

And then i topped up with 250/- rs on 10th july... And with my top plan of only 229 per month, my next recharge date should show as additional 33 days... Or 15th october 2016.

But it is such a shame that biggest telecom company headed by favour and cheat sunil mittal that i am still fighting with them for my refund and justice...

Readers,
My request to you all is not to trust airtel d2h,
Airtel can charge you extra and wipe your balance without your permission.
As they change your plan and top up without your permission..

Shame on airtel.

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May 18, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2016

Airtel Customer Care's response Dear Amit,

This is with reference to your post dated 17 July 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Aug 12, 2016

Airtel Customer Care's response Dear Amit,

This is with reference to your post dated 17 July 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Aug 14, 2016

Updated by chat2amit there was no response because I am using airtel no [protected] which has extremely poor network.
shame on airtel