Airtel — new broadband connection in kolkata

Address:Kolkata, West Bengal, 700020

I have submitted all the documents on 3rd July for new broadband connection in Kolkata.
The person who have collected document and installation charges is Subhankar Chakranorty, his mobile no is [protected].
He told me that on 4th July installation will be done.
I am calling him since 4th July for the installation but he is not receiving my call.
I have raise 6-7 complain in customer care but nothing happened so what do i do?
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