[Resolved] Airtel — New Connection for Landline | |||
Hello, I have raised a request regarding new connection and after verification I have given a cheque dated 28.12.2016 of amount of ₹1000/- but I have not received any intimation about my connection from your good office, my cheque cleared on 04.02.2017. After that I am calling on your customer care no. 121, your executive inform me that my connection is closed because of non availability of any port in my area and he also informed me about the refund process, so my refund process ticket no. AORa5e158, it has been almost 1 month now and still i am not getting my refund amount. Please let me know the status of my ticket no. AORa5e158 I am also requesting to all the other users who are thinking to buy airtel connection to not to buy any services from airtel and not to pay for new connection as you will not get any refund amount after paying. As services of airtel is poor. Regards, Rajender Singh Was this information helpful? | |||
Apr 3, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 28, 2017 Airtel Customer Care's response Dear Mr. Singh, This is with reference to your post, dated 27 February 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 02, 2017 Airtel Customer Care's response Dear Mr. Singh, This is with reference to your post dated 27 February 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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