Airtel — new connection harassment

Address:

Thane, Maharashtra, 400615

I made a payment for new connection from sunil in thane west, i was promised a connection the next day. I had to make my workers wait two days as sunil told me the connection will be done from the back of the shop. The next day sunil came with another member of staff and said the connection can not be made from the back it has to be made from the front. My workers already sealed the back because sunil said could not be done from back. Then another engineer came today and said he has to take it from the back and i have to open my whole back ceiling pop and plaster.