Airtel — new setup box not working replace on 8th july

Address:Allahabad, Uttar Pradesh, 211013

My customer id-[protected]on 8th july my old setup box replaiced by new one once again my setup box not working. I hv lodge the complianref no.63535953 but service center is not ready to replce with new one and every time they demand engineer charge without solving the matter. Old box or adopter or local made rectified box replced in the name of new one. Service center incharge has adopted the process of cheating the customer. Kindly solve this matter and install new set up box by today without delay and reverse back reply me my mobile number is [protected] mail [protected]@yahoo.co.in
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There is no response from airtel secure team. I have submitted all required document for claim on 14 th july... 6 days are already over... Very bad constumer service..I have tried contacting on the contact number. But the phone always get disconnected...
I am nawal kumar from mirzapur parsa saran bihar .My complain is related to AIrtel. at this location 3g has not been working since 3 month.As jio lounched ALL mobile operator consumer rate has been reduced to below 50%, becouse
these company dosnt take action against complain
Please note i recharged through online in 3 times net package of 129 rupees last 3 days but money deducted from bank internet package not recharged in my mobile #
in mobile [protected]
example track#[protected]
[protected]
mobile#[protected]
Wrongly recharge of rain 247 actually I am interested to recharge of rs 344
Rupees 445 pack with 84 days 1gb per day offers not given to my number [protected]
Airtel Customer Care's response, Jul 30, 2017
Verified Support
Dear Customer,

This is with reference to your post dated 26 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
I have missed my simcard. so block this number [protected]
Airtel Customer Care's response, Jul 30, 2017
Verified Support
Dear Customer,

This is with reference to your post dated 26 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Airtel Customer Care's response, Jul 31, 2017
Verified Support
Dear Customer (9952145324),

This is with reference to your post dated 26 July 2017 .

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtelpresence@in.airtel.com

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Airtel has charged me Rs 1 per min for calling a toll free number as a Voice Special Numbers.
[protected] IndusInd bank Toll free.

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